Corporate Massage Services - Frequently Asked Questions
TABLE OF CONTENTS
Cost and Booking Information
You can receive a professional event quote by filling out the inquiry form on our website here: Get a Quote. Massology includes all fees, along with gratuity, in one convenient flat rate to simplify your event planning.
No, gratuity is already included in the cost of the event. While some individuals may still choose to give additional gratuity as a token of appreciation, it is not required or expected. Our therapists are there to provide a relaxing experience, and any extra tips are entirely voluntary.
Yes, in some event setups, Massology can customize the process to charge your participants directly, with management approval. Please contact our customer service team to discuss the details and see if this option is right for your event.
Absolutely! We offer an online booking calendar, which can be accessed via a link or QR code, allowing participants to schedule their massages in advance. This ensures a smooth and organized event, and it’s free of charge for corporate massage services.
For corporate events, please reach out to us directly for a quote specific to your event. Our customer service representatives will guide you through the process and ensure everything is arranged to meet your needs.
We recommend booking as far in advance as possible, especially for larger events. This ensures we have enough therapists available to accommodate your needs. Massology will do its best to accommodate bookings with shorter notice, but availability may be limited. For last-minute inquiries, please contact our customer service team to check for openings.
Event Setup and Participant Management
It depends on the type of experience you want to offer. Both options are the same cost, and participants will remain clothed. Chair massages are typically quicker and easier to set up, while table massages offer a more relaxing, extended experience. If you’re unsure, our customer service team can help you decide based on your event goals.
You can choose anywhere from 5 to 30 minutes per person, depending on your budget and the number of participants. For larger events with many employees, sessions typically range from 5 to 15 minutes per person to accommodate everyone. Smaller companies or events with fewer participants tend to opt for longer sessions, around 15 to 30 minutes per person, to provide a more in-depth relaxation experience. Our team can help you decide the best duration based on your specific needs.
We can set up at almost any location, indoors or outdoors. However, for outdoor events, please be mindful of weather conditions. During hot summer months, we do not provide shade for therapists, so we cannot set up outdoors without proper sun protection. For the safety and comfort of our therapists, please ensure there is adequate shelter if the event is outside.
You have three options for organizing your event:
- Walk-up basis: Participants can sign up as they arrive.
- Your own schedule: You can organize a private schedule and provide it to the therapist in advance.
- Massology’s booking system: We offer a free customized slot booking calendar for corporate events. A booking link and QR code will be provided so participants can sign up in advance. This helps you gauge how many people will participate. This system is ideal for larger events and ensures everyone gets a chance to enjoy a massage.
Our booking system lets employees reserve their own massage time slot quickly and easily. They simply click a link or scan a QR code, choose a time, and receive automatic confirmations and reminders. The system supports multiple therapists, multi-location offices, custom session lengths, live scheduling, cancellations, rescheduling, registered participant list view, and one time or recurring event booking. It keeps your event organized, prevents lines, and removes the scheduling burden from HR.
Yes, your company can include your own terms and conditions directly on the booking page or link out to your company’s policies for employees to review and check before scheduling.
We charge a one-time $35 setup fee to create your customized event calendar, and after that, the calendar can be reused for free indefinitely.
We recommend choosing private or semi-private areas within your venue, away from heavy foot traffic, to provide a calming and relaxing environment for participants.
Our therapists will bring all necessary equipment, including massage tables or chairs, music, and other tools to create a soothing and professional environment. They do their best to transform any space into a relaxing area for your participants.
If there are available time slots, we encourage participants to go for a second massage or longer sessions to make full use of the scheduled time. Our goal is to ensure everyone gets the most out of the event.
Not everyone will feel immediately comfortable with the idea of receiving a massage at work, and that’s perfectly normal. To help ease any concerns and get your team excited, consider sending out emails ahead of the event highlighting the many benefits of massage—such as stress relief, improved circulation, and enhanced well-being.
Additionally, we often find that during the event, staff members who were initially hesitant hear raving reviews from their colleagues and decide to give it a try. Good things spread, and many end up enjoying the experience because of positive word-of-mouth!
Logistics and Therapist Requirements
For events lasting longer than 3.5 hours, our therapists have the option of taking a 20-minute break, but this is not mandatory. For events lasting 5 hours or more, a 30-minute lunch break is mandatory. These breaks are free of charge and not passed on to the customer. We will discuss these breaks with you in advance and ensure they are scheduled appropriately.
For corporate and private events, our therapists generally arrive 15-20 minutes before the event to set up their equipment. We work hard to stick to a strict punctuality schedule. In the rare event that a therapist is running late, they will immediately contact the host and do their best to adjust the schedule accordingly.
Yes! Corporate employees can enjoy a $10 discount on in-home massage services after the event. This is our way of extending the wellness experience beyond the workplace.
Yes, you can schedule events with multiple therapists if needed. Reach out to our customer service team, and we’ll help you coordinate the event.
Please refer to our Corporate Events Payment and Cancellation Policy for detailed information regarding payments, rescheduling, and cancellations.
Yes, Massology Wellness is fully licensed and insured. If your venue requires proof of insurance, you can request these documents during the booking process. In addition to our company coverage, all of our therapists carry their own malpractice insurance policies, ensuring the utmost professionalism and protection.
To ensure a smooth and relaxing event, please:
- Provide enough space for the massage table or chairs, depending on your booking.
- Ensure the space is clean, free of clutter, and has a calming atmosphere (low lighting is ideal).
- If the massage event is outdoors, please provide adequate shelter for the therapists, especially in cases of extreme weather conditions (e.g., sun or rain).
- Have a designated area for therapists to set up their equipment, preferably in a private or semi-private space.
- Inform participants to wear comfortable clothing, as they will remain fully clothed during chair massages.
Event Types and Management Options
Corporate events, employee wellness days, wellness fairs, team-building activities, conventions, private parties are just a few perfect opportunities to offer massage services. Whether you’re hosting an intimate gathering or a large corporate event, we can tailor our services to fit the occasion.
Yes, Massology can provide an event manager to oversee and ensure your event runs smoothly. For large, highly organized events, an event manager may be required, and we can arrange this upon request. Alternatively, you are welcome to assign your own staff member to manage the flow of the event and coordinate with our therapists.
Corporate Wellness Programs
Yes, we offer a no contract Corporate Massage Wellness Rewards™ Program so you can bring wellness services to your employees regularly at a lower cost. You can find more details and sign up on our corporate massage program page here.
Your company qualifies automatically after completing three full-price corporate massage events. Once the third event is paid and completed, your membership is activated.
No. There are no contracts, subscriptions, or commitments required to join or maintain the program.
Simply host one corporate massage event per year.
This keeps your membership active and renews your benefits for another year.
You receive a 30-day grace period after your membership expires.
If no event is hosted within that window, the membership expires and you must re-qualify by hosting three full-price events again.
Yes. You can book events monthly, quarterly, or yearly—there are no limits.
Yes. Longer events have built-in rate deductions, and as a member, you receive an additional 15% off your already reduced rate.
Your quote includes:
- Massage therapist
- All equipment and supplies
- Event-related fees
- Administrative support
- Gratuity is included
You may add extra gratuity if desired, but it is never required.
Yes. Your membership follows your company, not the individual.
If your point of contact changes, they will have a new account to manage your membership.
Yes. As long as each location is within our service areas, your corporate membership benefits apply.
Yes. Any department within your company can book corporate events under your membership.
Members receive priority access, especially during high-demand seasons.
While not guaranteed for every request, members are always placed ahead of non-members.
n most cases, no. Membership already includes the maximum discount available.
However, exceptions may apply during special promotions.
No formal pause is needed. If you do not host an event within the year, your membership will simply expire. You may re-qualify at any time by completing three events.
No. Corporate benefits apply only to workplace massage events.
Employees receive personal benefits through the Employee Corporate Massage Perks™ program instead.
Employees request enrollment online.
Once approved, their account receives an automatic 10% discount per personal service.
Membership lasts one year from the date of enrollment.
The discount is automatically applied in the shopping cart for all eligible personal bookings.
Yes. There are unlimited uses for the entire year.
Yes. The discount can be used by anyone receiving service at the same home address, including family and guests.
If the company is still active in the Corporate Massage Wellness Rewards™ program, the employee can request the membership to be continued. If the company is no longer active, the employee’s membership will end.
No. Employee perks are only available through the corporate program.
Yes. Personal massage services may be eligible with a Letter of Medical Necessity (LMN). We can help them get an LMN. You can learn more here on how employees can use health savings accounts to pay for their in-home massage services.
No. Employees can book anytime within our service areas, as long as appointments are available.
Yes, employee discounts apply to all Massology services.
Yes. Renewal is requested at each expiration. We will send out a reminder, prior to membership expiration.
Their membership will expire at the end of the current term and will not renew.
In some cases, yes, with discounts which can be combined with other deals.
Have more questions?
We have the answers!
Reach out to our team and we will help you any way we can.
