Understanding Our Payment Policy

At Massology, we strive to provide exceptional mobile massage services to our clients with ease and transparency. While we do not directly accept medical insurance, we are committed to helping you manage the reimbursement process with your insurance provider.

Receipts Tailored for Insurance Reimbursement

We understand that many of our clients wish to use their health benefits for massage therapy, which is often recognized for its therapeutic benefits. To facilitate this, we provide detailed receipts that can be adjusted to meet the specific requirements of your insurance provider. Please inform us at the time of booking if you require specific information on your receipt to aid in your claim process.

Checking with Your Insurance Provider

We recommend that our clients contact their insurance providers before booking our services to understand their policy on massage therapy reimbursement. This is important because coverage for mobile massage services can vary widely between different insurers and plans. Knowing your provider’s policies in advance will help you understand how much of the service cost can be covered and any specific documentation that may be required.

Assistance with Insurance Documentation

Our therapists are equipped to sign any necessary insurance documentation to support your claim. Please have any forms or papers ready for them to sign during their visit. This service is provided to ensure that you have all the necessary endorsements from a licensed professional for your reimbursement claims.

Secure Handling of Your Information

While we collect and store medical information required for medical massages, we ensure the highest standards of privacy and security in handling your data. Information is only kept for the duration necessary to provide our services and support your insurance claims, after which it is securely disposed of.

How to Proceed

1. Contact Your Insurance: Before scheduling a massage, check with your insurance provider about the eligibility and requirements for massage therapy reimbursement.
2. Book Your Massage: Schedule your massage through our online booking system or via customer service and inform us of any specific receipt or documentation needs.
3. Prepare for the Visit: Ensure that you have any insurance forms ready, if needed, for the therapist to sign during their visit.
4. Submit Your Claim: Use the customized receipt and any signed documents from our therapists to file a claim with your insurance provider.

 

Questions?

If you have any questions about how we can assist you with your insurance claims or need more information about our services, please do not hesitate to contact us. Our team is here to ensure that your experience is as smooth and beneficial as possible.